Monday 12 September 2016

What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


In any given firm, different people who have acquired special abilities in different areas of specialization often come together to achieve their goals. In fact, most of them would not so well if team work is not initiated. Even though conflicts tend to arise whenever people are in disagreement, they need to realize that their personal lives are not supposed to interfere with business operations. Their main agenda is to fulfill the mission, vision and goal in their workplaces. To understand how this concept works, one needs to possess very good interpersonal skills.

Most scholars have different definitions for this concept. However, all of them agree on one thing; this idea solely depends on the character traits of the individual and cannot be taught in learning institutions. The person should be able to team up with his/her colleagues by coordinating well. They can do so through completion of assignments on time and good communication with others. It is believed that people who interact better with each other are more productive than those who do not get along.

The scope of good communication in any organization is important since all operations depend upon it. The first one is known as verbal communication. It involves the use of speech by word of mouth. For it to be effective, the speaker needs to engage in a conversation with another respondent. Before making any speeches, the speaker needs to study his/her environment so that they can find ways of approaching his/her listeners.

People tend to speak volumes of messages using their body language. For instance, you cannot speak about the success of the business using a sad face. You will need to display a feeling of amazement so that the audience can relate better with what you are saying.

The gift of listening is rare to most people. Most of them would rather interrupt the speaker before he/she finishes or let their minds to drift elsewhere. In a business setting, people need to value the art of listening for them to be regarded as courteous and to get the message as it is.

One way through which a person can catch the interest of another is by asking of questions. In this case, the questions should be related to the topic at hand. There are many situations where a person has posed intelligent questions and has earned the trust of his employers.

Courtesy and etiquette are other traits that need to be taken into consideration. It costs nothing to respond to an irate person in a humble manner. In fact, this challenges them to change their levels of thinking. Some people are good at hiding their emotions while others cannot. Therefore, an individual should practice how to be clam in all situations.

The best input any person can give in any organization is by practicing all these. They need to be well mannered at all times by adapting good listening skills. Whenever a person is making a speech, they can strive to listen even if they have a formed opinion on the speaker.




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